سياسة الإرجاع

• The item is unopened and unused.
• The product remains in its original packaging.
• All seals, labels, and protective packaging are intact.
• The item is in resalable condition.

For hygiene, safety, and quality assurance reasons, we cannot accept returns for:

• Opened fragrances or perfumes
• Used products
• Products with broken or removed seals
• Gift cards
• Final sale or clearance items
• Personalized or customized products

To initiate a return, please contact our customer support team with:

• Your order number
• Full name
• Reason for the return
• Photos (if the item is damaged or incorrect)

Once your request is approved, we will provide return instructions

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Include clear photographs of:

• The product
• Packaging
• Shipping label